Better Practice Program

Building trusting relationships in local government

Trust is defined as 'a firm belief in the reliability, truth, ability or strength of someone or something'.

Within local government, a successful outcome for the community is determined by many layers of trust which involve the community, Council and staff. It should never be assumed that truth exists, it is something that we should all continuously be striving to earn.

This forum will explore success stories and challenges with building trust, to ensure that the best outcomes are achieved for the community. We will hear presentations from a CEO, a councillor and industry stakeholders who all have experiences and stories to tell about building trust in their respective roles and environments. There will also be a panel session during which questions can be put forward by the audience for discussion.

This will truly be a session not to be missed!

Event Program:

12.45pm  Arrival and Registration
1.00pm    Welcome and introduction

1.45pm    Understanding the essential ingredients of trust within an organisation
                  Barb Wood, Integral
2.15pm    Building Trust with staff and improving culture the Vic Park way
                  Anthony Vuleta, CEO, Town of Victoria Park          
2.45pm    Afternoon Tea
3.00pm    Panel session on building trust with Community and Council

                 Wayne Scheggia, Consultant and David Snyder, Town Team Movements                 
4.00pm   Closing remarks


This is a complimentary event for LG Professionals WA Members. 

*Local Government Members:
Bronze: 1 x complimentary registration
Silver: 2 x complimentary registrations
Gold: 3 x complimentary registration

*Click here to see if your local government is a Local Government Member. 
Please email [email protected] for your Local Government Member discount code.

Non-members may register (subject to availability)—$100 per registration.
LGWA Members may also register - $100 per person

Please be aware that you may be placed on a wait list if the event nears capacity


Friday 23 July 2021


12.45pm - 4.15pm


BanksiaParking is available either in the bays to the front (right) of the Administration Building or in the overflow car park 
(see map). Please do not park in allocated staff parking.

City of Bayswater
61 Broun Avenue

Parking is available on site.

This event will also be live streamed.

Who should attend?

CEO’s, Directors, Senior Managers.

Registrations are required—close Monday 19 July 2021.

  Download event program PDF   .