Better Practice Program

Measuring Performance for Organisational Excellence

Well performing local governments use systems and processes to measure and understand their results. They use data to demonstrate how well they are achieving their strategic outcomes which forms the basis for ongoing review and improvement.

Measuring performance also encourages a culture of continuous improvement and assists local governments to further engage with their communities on the issues that matter locally.

This forum Measuring Performance for Organisational Excellence is designed to explore current innovative approaches being undertaken by local governments to assess their current performance and the work they’re undertaking to grow the value of the services and programs they deliver.

The forum will provide an opportunity to hear from a range of experienced practitioners and experts.

Presentations and Speakers

Local Government Operational and Management Effectiveness Program
Sarah Gibson, Senior Manager, Price Waterhouse Coopers (PwC)

Finding Order in Chaos
Noelene Jennings, Director Corporate Strategy & Performance, City of Wanneroo

Performance and Improvement
Amanda Albrecht, Manager Organisational Planning & Development, City of Swan

Making Your Business More Intelligent
Glenda Blake, Manager Strategic and Organisational Development
Dave Roberts, Business Systems Analyst
Simon Brinkley, Business Improvement Officer, City of Joondalup

Who should attend?

  • CEO’s
  • Directors
  • Senior Managers

See the Event Flyer for full details of topics

When and Where


Friday 16 June 2017


8.45 am (for a 9.00 am start) to 12 noon—light lunch served


Midland Sports Complex
, 45 Patterson Drive, Middle Swan.
Parking is available at the Complex.
Parking is available either in the bays to the front (right) of the Administration Building or in the overflow car park 
(see map). Please do not park in allocated staff parking.


There is no registration fee for attendance at this forum, however, the event is an exclusive LG Professionals WA member event and registrations are restricted to two
LG Professionals WA members per local government or two local government officers per LG Professionals WA Council Corporate Member.
There is no registration fee for attendance at this forum by LG Professionals WA members (including Council Corporate members).
Registrations are restricted to two representatives per local government.
Registration for non-members is $50 per person.

Registrations close Friday 9 June 2017.

 Better Practice Program Flyer. See details of event and registration form in this flyer.

LG Professionals WA expresses its appreciation to the City of Swan for kindly hosting this event.