Your ability to follow a structured, industry-standard project process enables you to improve efficiency, manage time, engage effectively with stakeholders and to manage risk and costs.
For this reason, Project Management is fast becoming viewed as an 'essential talent' that is valued by a wide range of organisations.
Your ability to apply project skills in both small and large operational settings sets the scene for greater overall performance efficiency, and ultimately, improved customer satisfaction.
This introductory course provides a practical overview of the key processes of the project lifecycle, and introduces the primary knowledge areas such as time, cost, scope and stakeholder management. Attendees will be provided with a useful set of templates to take away, adapt and apply back in their local government.
Course Outline
- The project lifecycle
- Stakeholder management
- Time, cost and scope
- Change management
- Quality management
- Scheduling
- Risk management
- Issues management
- Project documentation
- Project closing
Presenter

Dr Ross Yates is a project manager with extensive industry experience in the health care, not-for-profit, mining and education sectors which he uses as a practical reference point to add a realistic and balanced dimension to his teaching as lecturer in the Master of Project Management course at Edit Cowan University.
Ross is also a workplace Trainer and Assessor in the Advanced Diploma of Program Management and Diploma of Project Management courses. He holds tertiary qualifications in project and program management, business analysis, information technology, leadership, business and human resource management as well as higher education and workplace training.